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privacy policy

Introduction

Welcome to the Privacy Policy of Osus Real Estate Development Company. We emphasize our respect for your privacy and our commitment to protecting your personal data. Through this Privacy Policy, you will learn how we take care of your personal data when you visit our website [https://osus.com.sa/] and we will inform you of your privacy rights and the legal protections you enjoy.

Important Information

Purpose of the Privacy Policy

This Privacy Policy provides you with information on what Osus Real Estate does to collect and process your personal data through your use of this website, including any data you may provide through the site. It is important to read this Privacy Policy alongside any other privacy policies we may provide on specific occasions when we collect or process your personal data.

The Regulatory Authority

Osus Real Estate is the regulatory authority responsible for your personal data.

Contact Details

To answer any questions about this Privacy Policy or our privacy practices, please contact the Compliance Manager through the following channels:

Changes to the Privacy Policy

We regularly review our privacy policy. It is important that the personal data we hold about you is accurate and up to date. Please inform us if your personal data changes during your relationship with us.

Third-Party Links

This website may contain links to third-party websites. We do not bear responsibility for their privacy data, and when you leave our site, we encourage you to read the privacy policy of all websites you visit.

Types of Data

Personal data, or personal information, refers to any information that allows identification of an individual. We may collect identity data, contact data, financial data, transaction data, usage data, and marketing and communication data.

How Your Personal Data is Collected

We use various methods to collect data from you, such as direct interactions and automated interactions, as well as contact and financial data from service providers.

For more information on how we collect and use data, you can visit our website.


How We Use Your Personal Data

We will only use your personal data in accordance with the applicable laws and regulations in the Kingdom of Saudi Arabia. Generally, we will use your personal data in the following situations:

  • When we need to perform the contract we have with you or are about to enter into with you.
  • When it is necessary for our legitimate interests (or those of a third party) and your interests and fundamental rights do not override those interests.
  • When you wish to apply for a job.
  • Where we need to comply with a legal obligation.

Purposes for Which We Will Use Your Personal Data

We may process your personal data on more than one legal basis depending on the specific purpose for which we are using your data.

Promotional Offers

We may use your identity, contact data, technical data, usage data, and profile data to form a view on what we think you may want or need, or what may be of interest to you. In this way, we make decisions about the products, services, and offers that may be relevant to you (we call this marketing).

You will receive marketing messages from us if you have requested information from us or purchased a real estate unit from us and have not opted out of receiving further marketing messages.

Opting Out

You can ask us to stop sending marketing messages to you at any time by logging into the website and selecting the relevant boxes to adjust your marketing preferences, or by following the opt-out links in any marketing message sent to you, or by contacting us at any time.

If you opt out of receiving these marketing messages, this will not apply to personal data provided to us as a result of purchasing a product or service, registering a warranty, or experiencing the product/service or other transactions.

Collection of Anonymous Computer Information / "Cookies"

Like other websites, this website collects anonymous information known as "cookies" if your computer is set to allow this type of collection or, when necessary, your consent to cookies. "Cookies" are data sent by a website to be stored on the web browser of the website user while the user browses a website. Cookies enhance your experience on the site by helping us understand how users use the site and evaluate its performance.

Changing the Purpose

Your personal data will only be used for the purposes for which we collected it, unless we reasonably consider that we need to use it for another reason that is compatible with the original purpose.

Please note that we may process your personal data without your knowledge or consent, in accordance with the above rules, when required or permitted by law.

Disclosure of Your Personal Data

We may share your personal data with our affiliates or other third parties who provide certain services. In such cases, we will ensure that our service providers implement adequate data protection and security measures and maintain them. If we are required to comply with applicable laws and regulations, enforce a contractual obligation with you, or in the event of reorganization, merger, divestment, or any other sale of some or all of our assets or stock.

International Transfers

When we transfer personal data outside the Kingdom of Saudi Arabia, we ensure that it receives a level of protection similar to that provided in the Kingdom.

Data Security

We have put in place appropriate security measures to prevent the accidental loss of your personal data or its use or access in an unauthorized manner, alteration, or disclosure. Additionally, we limit access to your personal data to employees, agents, contractors, and other third parties who have a business need to know that data. They will process your personal data only on our instructions and are subject to a duty of confidentiality.

Your Legal Rights and Data Retention

We will not retain your personal data except in accordance with applicable laws and regulations and as long as is reasonably necessary to achieve the purposes for which we collected it, including to meet any legal, regulatory, tax, accounting, or reporting requirements. We may retain your personal data for a longer period in the event of a complaint or if we believe there is a possibility of litigation regarding our relationship with you.

Your Legal Rights

You have the right to:

  • Generally, there are no fees charged, and you will not have to pay a fee to access your personal data (or to exercise any of your other rights).
  • Request access to your personal data (known as a "data subject access request") which allows you to receive a copy of the personal data we hold about you and to check that we are processing it lawfully.
  • Request correction of your personal data that we hold about you. This allows you to have any incomplete or inaccurate data we hold about you corrected, although we may need to verify the accuracy of the new data you provide to us.
  • Request deletion of your personal data. This allows you to ask us to delete or remove personal data where there is no good reason for us to continue processing it. You also have the right to request deletion of your personal data when you successfully exercise your right to object to processing, where we may have processed your information unlawfully, or when we are required to erase your personal data to comply with local law. However, please note that we may not always be able to comply with your request for deletion for specific legal reasons, which will be notified to you, if applicable, at the time of your request.
  • Withdraw consent at any time we rely on consent to process your personal data. However, this will not affect the lawfulness of any processing carried out before you withdraw your consent. If you withdraw your consent, we may not be able to provide you with certain products or services, and we will notify you if this is the case at the time you withdraw your consent.